FAQ
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frequently asked question
1. What types of clothing do you offer at Minoo's Boutique?
 We offer a wide range of Pakistani designer dresses, sarees, kurtis, lehngas, and more. Our collection is carefully curated to bring the best of Pakistani fashion to Bangladesh.
2. Do you sell jewelry at Minoo's Boutique?
Yes, we offer a beautiful collection of jewelry, including intricate kundan sets, silver rings, gold sets, and more, to complement our clothing line.
3. Can I order custom-made pieces?
Yes, we offer custom designs for both clothing and jewelry. Please reach out to us with your specific requirements, and we’ll work with you to create something unique.
4. Do you offer international shipping?
Currently, we ship to locations within Bangladesh. For international orders, please contact us for more details, and we will do our best to accommodate you.
5. How do I place an order at Minoo's Boutique?
You can place an order directly through our website, by phone, or by visiting our boutique. If you have any questions, feel free to contact us, and we’ll assist you.
6. What payment methods do you accept?
We accept payments via credit/debit card, bank transfer, and cash on delivery within Bangladesh. Please check with us for the most convenient payment method for you.
7. How long does it take to receive my order?
 For local orders within Bangladesh, deliveries usually take between 3-7 days depending on your location. For custom orders, delivery time may vary.
8. What sizes do you offer?
We offer a variety of sizes for our clothing. If you need assistance finding your size, please don’t hesitate to contact us, and we’ll be happy to help.
9. Do you offer alterations for the clothing?
Yes, we offer alteration services to ensure that your clothing fits perfectly. Please inform us of your needs at the time of purchase, and we’ll take care of the rest.
10. Can I return or exchange items?
 We have a return and exchange policy. Items can be returned or exchanged within 7 days of receiving the product, provided they are unused and in their original condition.
11. Do you have seasonal sales or discounts?
Yes, we offer seasonal sales and special promotions throughout the year. Be sure to follow our website and social media for updates on discounts and offers.
12. How can I stay updated on new arrivals and promotions?
You can sign up for our newsletter, follow us on social media, or regularly visit our website to stay informed about new collections and special offers.
13. Do you have a physical store?
Yes, we have a boutique in [your city or location]. You’re welcome to visit us for a personalized shopping experience and to view our full collection.
14. Are the products authentic and sourced from Pakistan?
 Absolutely! We carefully handpick each piece directly from Pakistan to ensure that our customers receive authentic and exclusive designs.
15. How do I contact Minoo's Boutique for inquiries or assistance?
You can contact us via phone, email, or by reaching out to us through our website’s contact form. We’re always happy to assist you with any questions or concerns.
Returns & Refunds
How do I return something to you?
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What is your International Returns Policy?
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My refund is incorrect, what should I do?
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Will my parcel be charged customs and import charges?
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Do you ship internationally?
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